Return & Refund Policy

At Beaudy, we believe in transparency and customer satisfaction. Here's everything you need to know about our refund, cancellation, shipping, and returns policies.

Refund & Cancellation

We want you to be completely satisfied with your purchase. If you need to cancel or request a refund, we're here to help.

Cancellation Policy

⏱️ Cancellation Window: Orders can be cancelled within 24 hours of placement, provided the item has not yet been dispatched.

How to Cancel Your Order

  • Contact our support team immediately at support@beaudy.in or +91 99793 60342
  • Provide your order number and reason for cancellation
  • Await confirmation from our team
  • Once approved, your refund will be processed within 5–10 business days

Refund Timeline

24 hrs
Cancellation Window
5–10 days
Refund Processing
Original Method
Refund Destination

Refund Conditions

  • Order must be cancelled within 24 hours of placement
  • Item must not have been dispatched
  • Refunds are credited to the original payment method
  • Processing takes 5–10 business days after approval
Note: If your order has already been dispatched, you'll need to initiate a return instead. Please see our Returns & Exchanges section below.

Shipping

We ship across India with reliable delivery partners. Here's what you need to know about shipping timelines and costs.

Delivery Timeline

📦 Standard Delivery: Most orders are delivered within 3–7 business days, depending on your location across India. Remote or non-serviceable areas may require additional time.

Shipping Coverage

  • We deliver to most serviceable pin codes across India
  • Unsure about your location? Contact us before placing your order
  • Remote areas may experience longer delivery times

Free Shipping

🚚 Free Shipping Eligibility: Free shipping is available based on current promotional policies. Check the checkout page or active offers on our website for the latest details.

Order Tracking

Once your order is dispatched, you'll receive a tracking link via email or SMS. Use this link to monitor your shipment in real time and stay updated on delivery status.

Shipping Process

Order Placed: Your order is confirmed and payment is processed
Processing: We prepare your order for shipment (1–2 business days)
Dispatch: Your order ships out with tracking information
In Transit: Your package is on its way (3–7 business days)
Delivery: Your order arrives at your doorstep
Important: Delivery timelines are estimates. Actual delivery may vary based on location, weather, and carrier schedules. We're not responsible for delays caused by external factors beyond our control.

Returns & Exchanges

Not completely satisfied? We make returns and exchanges easy and hassle-free.

Return Window

⏳ Return Eligibility: Items can be returned in accordance with our Return & Refund Policy. Please review the policy page for full eligibility criteria and timelines.

Return Conditions

  • Item must be in original, unworn condition
  • All tags and packaging must be intact
  • Return must be initiated within the applicable return window
  • Item must not show signs of wear or damage

How to Initiate a Return

  • Contact our support team at support@beaudy.in or +91 99793 60342
  • Provide your order number and reason for return
  • Receive return shipping instructions
  • Ship the item back to us in original packaging
  • Once received and inspected, your refund will be processed

Size Exchanges

👕 Exchange Availability: Size exchanges are available subject to stock availability and our exchange policy guidelines. Please initiate your exchange request within the applicable return window.

Refund Processing Timeline

1–3 days
Return Approval
5–10 days
After Item Received
Original Method
Refund Destination

Return Process

Request Return: Contact us with your order details
Get Approval: We review and approve your return request
Ship Back: Send the item to us using provided instructions
Inspection: We inspect the returned item (1–3 business days)
Refund Processed: Approved refunds are credited to your original payment method
Note: Refunds are typically processed within 5–10 business days after the returned item has been received and inspected. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Need Help?

Our customer support team is here to assist you with any questions about our policies or your order.

📧 Email

support@beaudy.in

📞 Phone

+91 99793 60342

🕐 Support Hours

Monday – Friday
10:00 AM – 6:00 PM IST

We aim to respond to all inquiries within 24 hours. For urgent matters, please call us during business hours.

Thank you for choosing Beaudy.